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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Scheffler

March 24, 2025

5  out of  5
rating by Mike Scheffler
"Easy to work with. Very helpful"
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Tim Tessier

March 21, 2025

5  out of  5
rating by Tim Tessier
"Awsome, fast and priced right. Richard was very easy to work with. Would recommend him to everyone."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience working with Richard. We pride ourselves on providing fast and affordable service, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us! If you need anything in the future, don’t hesitate to reach out."
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preston preiss

March 7, 2025

5  out of  5
rating by preston preiss
"Richard has been great. Extremely helpful and prompt, thank you"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard provided you with great service. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!"
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Sue Lee

March 7, 2025

5  out of  5
rating by Sue Lee
"The associates were very kind and patient with me and I appreciate them for that."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our associates made your experience a positive one. Your appreciation means a lot to us, and we’re committed to providing excellent service."
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John Murdick

March 7, 2025

5  out of  5
rating by John Murdick
"Very polite and friendly"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team takes great pride in providing friendly and polite service, and your feedback means the world to us. "
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Kelly Heizer

March 6, 2025

5  out of  5
rating by Kelly Heizer
"Micheal is fantastic. Very low key. Great personality and soft spoken. I like how he works with your schedule to get things accomplished for you"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with Michael. His dedication to working with your schedule and his personable approach truly make a difference. We appreciate your feedback and look forward to serving you again soon!"
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Danielle Lacelle

March 5, 2025

5  out of  5
rating by Danielle Lacelle
"Richard Raymond helped us save over 2,000$ a year in under 30 minutes. He is well versed in his craft and makes for a stress free experience. Thanks Richard!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard was able to help you save over $2,000 a year in such a short time. His expertise and dedication to providing a stress-free experience truly make a difference. We'll be sure to pass along your compliments to him. If you need any further assistance in the future, don't hesitate to reach out!"
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Claude Fields

March 1, 2025

5  out of  5
rating by Claude Fields
"Michael Kerr has been very helpful and responsive. He is knowledgeable and has made excellent suggestions regarding our insurance for our home and vehicles. I highly recommend Michael Kerr!"
We responded:
"Thank you so much for your kind words and for taking the time to leave a review! I’m thrilled to hear that you found my assistance helpful and that my suggestions made a positive impact on your insurance decisions. Your recommendation means a lot to me, and I’m here to help whenever you need!"
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Barbara Petterson

February 20, 2025

5  out of  5
rating by Barbara Petterson
"Michael was very helpful. He found the insurance that I needed for both my car and my renters Insurance. I highly recommend state farm for your insurance needs."
We responded:
"thank you so much for your wonderful review! We're thrilled to hear that Michael was able to assist you in finding the perfect insurance coverage for both your car and renters insurance. Your recommendation means a lot to us, and we're glad to have you as part of the State Farm family. If you need anything else or have any questions in the future, don't hesitate to reach out. Safe travels :)"
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Lorraine Goward

February 6, 2025

5  out of  5
rating by Lorraine Goward
"Richard Raymond was very helpful in providing auto insurance through State Farm at a much lower rate than I am currently paying with Progressive. All done over the phone. Thank you Mr Raymond."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard Raymond was able to assist you in finding a better auto insurance rate through State Farm. It's always our goal to provide exceptional service and save our clients money. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your business!"
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Adam Palomba

January 28, 2025

5  out of  5
rating by Adam Palomba
"Very very helpful. Saved money and had great customer service"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service helpful and that we were able to save you money. Our team is dedicated to providing great customer service, and your feedback truly means a lot to us. We look forward to serving you again in the future!"
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Claire Manchik

January 14, 2025

5  out of  5
rating by Claire Manchik
"My husband and I had the pleasure of working with Michael Kerr at State Farm in Richmond. He made the insurance process very easy. He was friendly knowledgeable and always ready to tackle our questions. I highly recommend him to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear about your positive experience with Michael Kerr at State Farm in Richmond. It's fantastic to know that he made the insurance process easy and provided you with friendly and knowledgeable service. Your recommendation means a lot to us, and we truly appreciate your trust in our agency. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
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jennie Beauchamp

January 13, 2025

5  out of  5
rating by jennie Beauchamp
"Michael was very helpful in a time of great need! A hard situation became much easier thanks to his expediency and thoroughness. He made the process simple and stress-free, which was a pleasant surprise. I would highly recommend his services!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Michael was able to assist you during a challenging time. His dedication to making the process simple and stress-free is what we strive for, and we're glad it made a difference for you. Your recommendation means a lot to us! If you need anything else in the future, don’t hesitate to reach out."
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robert briscoe

December 31, 2024

5  out of  5
rating by robert briscoe
"Very helpful. Saved me some money and was very efficient while doing it."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we could help you save money and provide efficient service. Your satisfaction is our top priority, and we appreciate your support. If you need anything else, don’t hesitate to reach out!"
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Ashley Anderson

December 22, 2024

5  out of  5
rating by Ashley Anderson
"My agent Candice was a gem... thank you so much for helping me and giving me a quote worth changing for.. thank your for being patient with me ans breaking things down to get me the better choices"
We responded:
"Thank you so much for your wonderful five-star review! We’re thrilled to hear that Candice provided you with such exceptional service. She truly is a gem, and we’re glad that she was able to help you find a quote that meets your needs."
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Tanya Teepe

December 17, 2024

4  out of  5
rating by Tanya Teepe
"This insurance company has friendly knowledgeable staff that help assist you with all of your insurance needs. I would have gave 5 stars but there is a three day waiting period now, so that's the only downfall."
We responded:
"Thank you for taking the time to share your feedback! We’re glad to hear that you found our staff friendly and knowledgeable. We understand that the three-day waiting period can be inconvenient. Your input is valuable to us, and we hope to earn that fifth star from you in the future! If you have any further questions or need assistance, please don’t hesitate to reach out."
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Erika Arndt

December 6, 2024

5  out of  5
rating by Erika Arndt
"Fast and efficient. Followed up when he said he would. Thankyou."
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our service fast and efficient. We pride ourselves on our commitment to communication and follow-up, so it's great to know that it made a positive impact on your experience. If you need anything else in the future, don’t hesitate to reach out. Thanks again!"
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Jimmy Tessmer

December 6, 2024

5  out of  5
rating by Jimmy Tessmer
"Richard made the process of switching to State Farm simple and was able to save me some money compared to my old insurance at the same time . Thank you"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Richard made the transition to State Farm easy for you and helped you save money on your insurance. Your satisfaction means a lot to us, and we're always here to assist you with any of your insurance needs. If you have any questions or need further assistance, feel free to reach out. Thanks again for choosing us!"
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Elke DeFelice

December 2, 2024

5  out of  5
rating by Elke DeFelice
"The staff was phenomenal. Taking time with us and giving us the best deal possible!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our staff. We always strive to provide the best service and deals for our customers, and it's wonderful to know that we succeeded. We appreciate your support and look forward to serving you again in the future!"
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anthony ruthenberg

December 2, 2024

5  out of  5
rating by anthony ruthenberg
"Very knowledgeable , friendly, professional and helpful. One of the easiest times I've ever had getting insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team strives to provide knowledgeable and friendly service, and it’s great to know that we made the process easy for you. If you ever need assistance in the future, don’t hesitate to reach out!"
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Neil Bernardn

November 22, 2024

5  out of  5
rating by Neil Bernardn
"Made it a very easy process to get my new auto insurance policy. Very helpful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found the process easy and that our team could assist you effectively. Your satisfaction is our top priority, and we’re here to help whenever you need us. Enjoy your new auto insurance policy!"
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Edgar Guerrero

November 11, 2024

5  out of  5
rating by Edgar Guerrero
"Very good communication and very helpful I found what i was looking for here👍"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience and found what you were looking for. Our team is always here to help, and we appreciate your support! If you need anything else, don't hesitate to reach out."
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Torri shepherd

November 1, 2024

5  out of  5
rating by Torri shepherd
"Richard was a great help with helping me pick the right auto and rental insurance for me. I'll definitely be referring people to him."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard was able to assist you in finding the right auto and rental insurance. Your referrals mean a lot to us, and we’re here to help whenever you need assistance in the future. Safe travels!"
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Rodrigo Moreno

October 24, 2024

5  out of  5
rating by Rodrigo Moreno
"Great working with this team, they were really helpful and help me with all the information i needed."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Your satisfaction is our top priority, and we're always here to provide you with the information and support you need. Looking forward to working with you in the future :)"
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Matthew Mintz

October 21, 2024

5  out of  5
rating by Matthew Mintz
"Amazing professional service. They tailored a coverage plan for me and my family to coverage we actually needed and saved us money."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to tailor a coverage plan that met your family's needs while saving you money. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever need anything in the future, don’t hesitate to reach out!"