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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Robinson

November 12, 2025

5  out of  5
rating by Laura Robinson
"Richard was a great help and made the process seamless to set up auto and renters insurance :)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard made the process seamless for you. If you ever need any further assistance with your auto or renters insurance, please don't hesitate to reach out! Michael Kerr State Farm"
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Darrell Lindrud

November 10, 2025

5  out of  5
rating by Darrell Lindrud
"Well I needed insurance in Michigan my new home and I didn't have to go far just across the street. Michael Kerr State farm agency great bunch of people. I think they even went out and bought a handicap ramp so I could get in this afternoon. I was with my old agent for 34 years I don't like change obviously but this was a great change I feel like I still have my old agent Small Town people friendly service you don't get that very much these days. The young lady I dealt with today her name is Candice very nice very friendly very big heart we talked about everything felt like I was home and she was top notch she saved me $226. Looking forward to another 34 years with my new family over at State farm in Richmond MI. Thank you for making the switch so enjoyable and thank you for all your help. Darrell Lindrud"
We responded:
"Thank you so much for your heartfelt 5-star review! We're truly honored that you chose Michael Kerr State Farm Agency for your insurance needs here in Michigan. It means a lot to hear that Candice and our team made you feel right at home and provided the friendly, caring service you deserve. We're glad we could help save you money and make the transition smooth and positive. We're excited to be your new insurance family and look forward to supporting you for many years to come. Thanks again for trusting us!"
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dave robach

October 30, 2025

5  out of  5
rating by dave robach
"Richard was amazing!! I previously had insurance through progressive, and Richard was able to save me $80 a month on car and renters insurance. Couldn’t be more thankful… thanks Richard!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard was able to save you money on your car and renters insurance. We appreciate you as a customer. If you ever need anything else, don’t hesitate to reach out! Thanks again! Michael Kerr State Farm"
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Jasmine Gonzalez

October 17, 2025

5  out of  5
rating by Jasmine Gonzalez
"Richard is a pleasure to work with and is incredibly efficient and so professional! He helped me save $600/year on my auto insurance alone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard provided you with such excellent service and helped you save on your auto insurance. It's always our goal to make the process efficient and professional. Thank you Michael Kerr State Farm"
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Colloidal

October 17, 2025

5  out of  5
rating by Colloidal
"Exceptional Service and Outstanding Savings! Working with Michael Kerr at State Farm was an excellent experience from start to finish. He helped me lower my auto insurance from $333 a month to a combined $104 for both auto and renters insurance — an incredible 69% savings. Michael was professional, knowledgeable, and proactive every step of the way. He explained everything clearly, made the process simple, and delivered results that far exceeded my expectations. It’s rare to find someone who genuinely takes the time to help you get the best value possible. If you’re looking for an agent who truly knows his craft and puts his clients first, I highly recommend Michael Kerr."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear you enjoyed our exceptional service and outstanding savings. Your satisfaction is our top priority, and we look forward to serving you. Michael Kerr State Farm"
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John Noyes

October 16, 2025

5  out of  5
rating by John Noyes
"Richard Raymond was great! He was very nice and he got me the best price I've ever had for auto insurance. He's definitely an asset to his team. Thank you so much!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard Raymond provided you with excellent service and helped you secure the best auto insurance price. We'll be sure to share your compliments with him—he truly is a valuable part of our team. Michael Kerr State Farm"
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Renee Duvall

October 3, 2025

5  out of  5
rating by Renee Duvall
"Richard Raymond was awesome to work with!! Exceptional at answering all my questions and making sure I understood my quote. Worked hard to make sure I got fantastic payments and coverage, the best rates I have found!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard Raymond provided you with exceptional service and helped you find the best rates and coverage. Your satisfaction is our top priority, and we’re glad Richard made the process smooth and easy for you. If you ever have more questions or need assistance in the future, don’t hesitate to reach out! Michael Kerr State Farm"
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Mary Mannino

September 30, 2025

5  out of  5
rating by Mary Mannino
"He is a local family man, Sincere, friendly, informative & very helpful. Better rates than I had with AAA. Thank you for coming into Richmond, Michigan."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear you found our service sincere, friendly, and helpful. It's our pleasure to serve the Richmond, Michigan community and provide great rates. We truly appreciate your support and look forward to assisting you again in the future! Michael Kerr State Farm"
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T Z's

September 29, 2025

5  out of  5
rating by T Z's
"Called and was helped immediately. Seamless process."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a seamless experience and were helped promptly. We appreciate your support! Michael Kerr State Farm"
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dennis duchene

September 24, 2025

5  out of  5
rating by dennis duchene
"I worked with Candace as I am switching insurance from Allstate to Statefarm. Candice is very professional, yet personable and Statefarm has saved me a nice amount of money and provides even better coverage, I also purchased renters insurance from Statefarm. Im looking forward to a good and fun relationship with State Farm 😊"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Candace provided you with professional and personable service during your switch to State Farm. It's great to know that you’re saving money while getting better coverage, and that you also chose us for your renters insurance. We look forward to building a strong and enjoyable relationship with you as well! If you ever need anything, don’t hesitate to reach out. Welcome to the State Farm family! Michael Kerr State Farm"
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anita lulgjuraj

September 24, 2025

5  out of  5
rating by anita lulgjuraj
"The best Agent ever 👏🏻👏🏻"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had such a positive experience. It was a pleasure working with you! Michael Kerr State Farm"
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Crystal Kingston-House

September 8, 2025

5  out of  5
rating by Crystal Kingston-House
"Richard Raymond was great to work with! I highly recommend that anyone looking for insurance to call him."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Richard Raymond provided you with excellent service. If you ever need anything else, feel free to reach out! Michael Kerr State Farm"
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Sarah McPheron

August 25, 2025

5  out of  5
rating by Sarah McPheron
"Richard Raymond is fantastic! I highly recommend this State Farm location."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Richard Raymond provided fantastic service. We truly appreciate your recommendation and look forward to assisting you in the future! Michael Kerr State Farm"
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David Fritz

August 18, 2025

5  out of  5
rating by David Fritz
"Easy to use web site and saved me money on my rate."
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that our website was easy to use and helped you save money on your rate. Your feedback means a lot to us! Michael Kerr State Farm"
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Angela Williams

August 7, 2025

5  out of  5
rating by Angela Williams
"Mike was very helpful with all my insurance needs . I would recommend 10 stars if I could . Thanks so much"
We responded:
"Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that Mike was able to assist you with all your insurance needs. Your recommendation means a lot to us, and we'll be sure to pass along your thanks to Mike. If you ever need anything else, we're here to help! Michael Kerr State Farm"
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Liz Wheaton

July 25, 2025

5  out of  5
rating by Liz Wheaton
"I felt Mike was honest about helping save some money and helped me achieve my goal in adding life insurance."
We responded:
"Thank you for your wonderful feedback! We're glad Mike was able to help you save money and successfully add life insurance to meet your goals. We appreciate your support and look forward to assisting you in the future! Michael Kerr State Farm"
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Jen M

June 27, 2025

5  out of  5
rating by Jen M
"Michael Kerr is a Very patient, friendly, knowledgeable, state farm representative."
We responded:
"hank you so much for your kind words! We're thrilled to hear that Michael Kerr provided you with patient, friendly, and knowledgeable service. We appreciate your support and look forward to assisting you again in the future! Michael Kerr State Farm"
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Glen Winkelman

June 26, 2025

5  out of  5
rating by Glen Winkelman
"My experience working with Richard Raymond to facilitate my insurance policy was excellent. Moving forward, I will continue to partner with Richard as my insurance needs change."
We responded:
"Thank you for your wonderful feedback! We appreciate your support and look forward to assisting you in the future! Michael Kerr State Farm"
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Maverick Barrett

June 26, 2025

5  out of  5
rating by Maverick Barrett
"I had the pleasure of completing my paperwork with Richard today. It was fast and easy. He was a great help. I appreciate his time with assisting me today. I look forward to a healthy relationship with my new State Farm office and its agents. Thank you Richard!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Richard was able to assist you efficiently and make your experience a positive one. Your satisfaction is our top priority, and we’re excited to have you as part of our State Farm family. If you need anything else in the future, don’t hesitate to reach out."
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selena villafranca

June 22, 2025

5  out of  5
rating by selena villafranca
"Awesome customer service. Richard was very helpful and made this whole process easy and efficient."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience with our customer service and that Richard was able to assist you effectively. We strive to make every process easy and efficient for our customers. Your feedback is greatly appreciated, and we look forward to serving you again in the future!"
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Cindy Sue

June 4, 2025

5  out of  5
rating by Cindy Sue
"Awesome customer service !"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had an awesome experience with our customer service. Your satisfaction is our top priority, and we appreciate your support. Michael Kerr State Farm"
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Farzana Mannan

May 27, 2025

5  out of  5
rating by Farzana Mannan
"It been wonderful working with Michael. So easy and helpful."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience working with Michael. We strive to make every interaction easy and helpful, and it’s great to know we hit the mark. If you need anything else, don’t hesitate to reach out! Michael Kerr State Farm"
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Pamela Kaufman

May 21, 2025

5  out of  5
rating by Pamela Kaufman
"Richard was awesome… He was very helpful and explained things to me and made me very comfortable. I decided to switch my car and home insurance to State Farm because I saved 1/2 on my current insurance and my home insurance reduced also! Richard was very patient and helpful. I would recommend State Farm and Richard to anyone!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Richard provided you with excellent service and made the process of switching your car and home insurance so smooth and comfortable. It's fantastic that you were able to save significantly on your insurance while also benefiting from Richard's patience and expertise. We appreciate your recommendation and look forward to serving you in the future! If you have any more questions or need assistance, don’t hesitate to reach out. Michael Kerr State Farm"
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Tom Mezza

May 16, 2025

5  out of  5
rating by Tom Mezza
"Michael brings expertise, integrity, and a client first approach. He provided me several options and suggestions for my home and auto coverages. He delivers exceptional service and trusted advice. A true professional who goes above and beyond."
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that Michael provided you with exceptional service and valuable insights. Our team is dedicated to putting our clients first, and it's wonderful to know that you felt supported throughout the process. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thank you again for your review!"
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Shelby Kingston

May 8, 2025

5  out of  5
rating by Shelby Kingston
"Richard is the bomb.com! Switching my insurance for the first time ever he was willing to walk me thought everything. and explained it so that i could understand. That is something you don't find too often in people in the industry of insurance and sales. I am truly thankful! He also followed up when my cost went down and insured I had the best coverage for what I needed. Needless to say give him a call!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Richard. His dedication to helping clients understand their insurance options and ensuring they have the best coverage is truly commendable. We appreciate your trust in us, and we’re so glad that Richard was able to assist you throughout the process. If you ever need anything else or have more questions in the future, don’t hesitate to reach out. Thanks again for recommending us!"