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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christopher Auito

August 23, 2023

5  out of  5 rating by Christopher Auito
"Switching insurers isn’t something I would normally consider “enjoyable.” Schyla made it such a simple, straightforward process, that it was. Getting a better rate was a nice bonus, also."

Bobby Gray

August 15, 2023

5  out of  5 rating by Bobby Gray
"Overall good experience with my agent Schyla the whole process took about 15 minutes and everything was done electronically and super easy to figure out"

Melinda Kathleen

August 11, 2023

5  out of  5 rating by Melinda Kathleen
"My experience was terrific. If you're looking for an agent, I highly recommend Richard Raymond. He was professional, kind, and very human."

daniel westervelt

August 1, 2023

5  out of  5 rating by daniel westervelt
"Signed up for renters Insurance and I was more than happy to have Michael walk me through the process."


July 25, 2023

5  out of  5 rating by BrickKid2010
"My experience was efficient and very helpful! Mr. Richard Raymond was very professional and answered every question and concerns I had regarding my insurance policies! I would definitely recommend Mr. Raymond for anyone who needs insurance! Thank you Mr. Raymond!! -Marcus Echols"

Denny Lynch

July 11, 2023

5  out of  5 rating by Denny Lynch
"Excellent service vary friendly staff"

Lashell Jennings

June 30, 2023

5  out of  5 rating by Lashell Jennings
"Super helpful and got me a great price on my car/renters insurance Thank you!"

Johnathan “Lil Layzie” Maddox

June 12, 2023

5  out of  5 rating by Johnathan “Lil Layzie” Maddox
"I love the professionalism that I myself was given."

Melissa Brown

June 6, 2023

5  out of  5 rating by Melissa Brown
"Excellent service! Richard was very friendly, professional and knowledgeable. Helped in getting me quote and setting it up."

Bonnie Rogers

May 9, 2023

5  out of  5 rating by Bonnie Rogers
"Very professional and helpful. Explained everything about my account so efficiently that I had no need to ask questions afterwards."

Robert Hurst

May 2, 2023

5  out of  5 rating by Robert Hurst
"Excellent service, price, and product/coverage. Very friendly, professional, and knowledgeable staff. I was very pleased with the staff member Candice who set up my account, she was very accommodating and understanding of my situation. Thank you, Candice. And the office of Michael Kerr State Farm Richmond, MI.."

Crystal Creed

May 1, 2023

5  out of  5 rating by Crystal Creed
"Spoke with Candace for a quote and ended up getting my first car insurance through her. Excellent experience and she was great at explaining things to me and educating me."

Ryan Belen

December 19, 2021

4  out of  5 rating by Ryan Belen
"Good knowledge of the market. Very busy establishment though, which can create some confusion."

Jason Manasseri

January 5, 2021

5  out of  5 rating by Jason Manasseri
"Great staff! I have all my insurance and personal article policies from this branch. The insurance prices are good for both home and car, anytime I have a question they are super helpful, very patient and willing to help. GREAT BRANCH !"

Candice Kerr

October 24, 2020

5  out of  5 rating by Candice Kerr
"He's the best Love the agency."


March 10, 2020

5  out of  5 rating by Jeannie
"He is awesome! He is helpful, thorough, and always looking ahead! Totally recommend! :)"

Kris Smith

February 15, 2020

5  out of  5 rating by Kris Smith
"See Mike, knows his stuff"

Chukwuemeka Nealis

September 14, 2019

5  out of  5 rating by Chukwuemeka Nealis
"Michael Kerr and Jason Atwood are two of the coolest agents I've ever had the pleasure of meeting. I was treated with respect, dignity and kindness from the moment I walked throughout the door. Talking with Jason was like talking with and old buddy you had not seen for awhile. Four years later and these guys have not changed. They are a hardworking team of professionals who actually care about there clients. Plus the send out some wicked awesome birthday cards. Thanks guys."

James Page

March 28, 2019

1  out of  5 rating by James Page
"The thing is I pay $1500 for 6 months of insurance on a $10,000 2014 vehicle, every single person I know is confused as to why that would ever be because it’s not a sports car or anything fancy, absolutely ridiculous."

Bethany Atnip

January 25, 2019

5  out of  5 rating by Bethany Atnip
"Best agency around. Love my State Farm team!"

Jason Atwood

November 26, 2018

5  out of  5 rating by Jason Atwood
"The service girls in the office are the greatest around. So helpful on all issues you might have."

Al Ellis

November 7, 2018

5  out of  5 rating by Al Ellis
"I've been with State Farm for over 20 years. I cannot recommend this agent enough. By far, Michael Kerr and his staff are the most professional, prompt and caring about protecting ones family. They will attempt to work within your budget while trying to give you the best protection possible. They are honest and run their business with integrity and honor."


August 23, 2018

5  out of  5 rating by 1stcali
"Michael, Jason & the rest of the team at this office are fantastic. They are attentive to what I need and resourceful at getting me the best coverage for my circumstances. I switched to them from Allstate and they not only saved me money but also got me additional and proper coverage for my home and auto. Do not hesitate to work with them. Not only are they great to work with but they are also backed by a solid company in State Farm that has the reputation you need when a claim were to occur. Thanks guys!"

Daniel Thomason

June 29, 2018

1  out of  5 rating by Daniel Thomason
"Not all state farm insurance are created equal especially this one beware avoid Danny walker they manipulate you to get your business but in the end your left the fool bad business shame for what they do"

Antoinette Duncan

January 26, 2018

5  out of  5 rating by Antoinette Duncan
"So far so great...havent let me down yet and im praying it remains this great if not greater..they actually care for your services and will come to you when ur need aome help..i appreciate all of u Candice u my girl and i still never met yet and ms April hun...u are the bomb..everybody keep up the wonderful work"